Privacy policy and terms of use
Contact tracing
We may share your name and email address with a governmental health authority should that information be requested for COVID-19 contact tracing purposes.
Online retail purchases
When you order a product from the PinchukArtCentre online store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected by our website because it was detected as a possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at orderservices@PinchukArtCentre.org or call (800) 851-4509 for the issue to be evaluated and resolved. We do not store credit card numbers. If you choose to have your payment information saved for future purchases, we will retain payment information using tokenization technology for enhanced security. We will retain your other personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.
Children 12 and under
We are not solicit personal information from children. Visitors 12 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website.
PinchukArtCentre newsletters
PinchukArtCentre offers visitors to the PinchukArtCentre website and users of PinchukArtCentre Audio (both our downloadable iOS app, where you may also opt in to receive push notifications, and the devices available to visitors at the Museum) the opportunity to subscribe to one or more of our online newsletters, a service hosted by a third-party contractor that has agreed to use the email address you provide only to send our newsletters to you. If you opt in via the subscription form found in the footer section of any page on PinchukArtCentre.org, you will receive PinchukArtCentre’s biweekly What’s New newsletter. If you opt in via the subscription form in the footer section of the store.PinchukArtCentre.org site, you will receive newsletters from the PinchukArtCentre Design Store. If you subscribe on our Newsletters page (PinchukArtCentre.org/newsletters), you will receive those newsletters that match your chosen interests. You may subscribe or unsubscribe at any time at PinchukArtCentre.org/newsletters or by following the instructions on our newsletters.
Site usage information
As is the case with many websites, our servers automatically collect your IP address when you visit our website, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your website usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the website, the pages or content you see or click on during your visit and when and for how long you do so, items you download, transactions you complete, and any search terms you have entered on the PinchukArtCentre website or a referral site.
Among other things, this information enables us to generate analytics reports on the usage of our website. We use Google Analytics and Google Tag Manager to do this. To opt out of your PinchukArtCentre website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout. Google Analytics’ cookies expire 24 months after being set.
In addition, we may deploy various tracking technologies on the website to collect additional information about your website visits. For example, we use tracking technologies on our web site that detect visitor activity (such as mouse clicks, scrolls and hovers) and change content on our web site in order to increase visitors’ discovery of content and better enable visitors to find things that they are interested in.
The PinchukArtCentre website also uses technologies such as “cookies” and “pixel tags” to improve the functioning of the site and your experience and to learn how visitors are using our website. Cookies are small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to remember what items are in your shopping cart, and to personalize your experience. Pixel tags are tiny graphical images embedded in emails or webpages. Pixel tags are used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies are used to gather information to analyze traffic to the PinchukArtCentre website, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising and/or offline communications tailored to your interests based on your online behavior. Some of these technologies are deployed on our website by third parties with which we have agreements.
A Facebook pixel is code on the PinchukArtCentre website that helps us to track conversions from Facebook ads, to optimize ads based on data collected, to build targeted audiences for future ads, and to market to people who have already engaged with the PinchukArtCentre website, such as by making a purchase.
PinchukArtCentre also works with third-party analytics and marketing entities that use technologies such as cookies and pixel tags on our behalf. For details, see Use of third-party service providers.
These tracking technologies may be deployed by us and/or by our service providers—such as Google Ad Manager, Facebook, Instagram, Datamilk, and Xaxis—to collect or receive information from our website and elsewhere on the Internet, and to use that data to provide measurement service and target ads. Some of these technologies enable us to assign a unique number or identifier to you, and relate your website usage information to other data about you, including your personal information. These technologies also enable us to recognize you when you access our website using different Web browsers and different computers or devices. You can opt out of the collection and use of this information for ad targeting at aboutads.info or networkadvertising.org or youronlinechoices.eu.
Third-party ad servers and networks
We use third-party advertising companies to serve ads when you visit our website and elsewhere online. These third-party ad-serving companies include Google Ad Manager, Facebook, Instagram, and Xaxis. We may collect, use, and share personal data from and about you with these entities, to personalize and show ads to you and others on our website and elsewhere online and to measure their impact. These companies may use information about your visits to this and other websites, the region of the country or world where your IP address indicates you are located, as well as other information about you in order to provide advertisements about goods and services of interest to you.
Social media
We maintain a presence on several social networking platforms, such as Facebook, Instagram, YouTube, Pinterest, and Twitter, and we also incorporate some third-party social networking features onto our website. Through these platforms and features, we receive some personal information and some usage information about you, and this Privacy Policy applies to that information as well. In addition, these third-party social networking platforms have their own privacy policies, which explain how the third parties that provide them will use and protect your information. The information we receive from third parties may depend on the privacy settings you have on the third-party platform.
Do-not-track disclosures
Some Web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how Web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not change our tracking practices (which are explained in more detail under “Site usage information” above) in response to DNT settings in your Web browser.
Our third-party partners, such as Web analytics companies and third-party ad networks, collect information about your online activities over time and across our website and other online properties. These third parties may not change their tracking practices in response to DNT settings in your Web browser, and we do not obligate these parties to honor DNT settings. We utilize Google Analytics for our Web analytics, and you can opt out of your PINCHUKARTCENTRE website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.
Our policy on the use and disclosure of the information we collect on the PinchukArtCentrehukArtCentre website and elsewhere
PinchukArtCentre uses the personal information you provide to us for internal purposes, such as completing and tracking your transactions, analyzing trends, and collecting statistics. PinchukArtCentre may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.
If you are a member, and you elect to have your membership auto-renew, you authorize PinchukArtCentre to automatically charge the credit card provided on an annual basis, at the then-current price for the membership category you have chosen.
We may share personal information and transaction history of our customers, donors, and members with third-party data analytics firms that combine it with information received from other organizations and businesses and derive and report to us, and to other organizations and businesses, recommendations regarding marketing initiatives, such as information about individuals’ contact information and likelihood to purchase products or to support nonprofit causes by making donations and purchasing or upgrading memberships. If you do not want to have your information shared in this way, you may send an email message to donotshare@PinchukArtCentre.org containing your request to opt out of this sharing, along with your name and email or postal address in your account with us, so that we can locate your account in our records and honor your request to opt out. If, however, your information has already been shared by us in this manner, we may direct you to the relevant third-party data analytics firm to submit your opt-out request.
After you make a purchase on the PinchukArtCentre online store, we may share your name and postal address—but not your email address—with other organizations or companies whose products might be of interest to you. The policies of these organizations and companies may differ from ours. We may also share personal information with data co-ops for their own commercial purposes. If you do not want to have your personal information used shared with third parties in this way, you may send an email message containing your name and postal address to donotshare@PinchukArtCentre.org requesting to opt-out of third party sharing. PinchukArtCentre may release account information when such release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of PinchukArtCentre, the users of its site, or others. If you would like to request deletion of your personal information, you may send an email message containing your name and email address to privacy@PinchukArtCentre.org.
If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities, or programs at or related to PinchukArtCentre that we believe may be of interest to you, or to alert you about sales or other promotional events at the PinchukArtCentre online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message containing your name and email address to privacy@PinchukArtCentre.org.